BB-Brands.com

There is a growing trend among mobile phone service providers – it involves slowly replacing their voice mailing feature from their rosters and replacing those with independent voicemail system operators. There are reasons why this is happening right now:

• VM capabilities offered by mobile operators can’t keep up with the changes in phone technology. That is to say, most mobile phone service providers are having trouble upgrading their VM service to cater to the new brand of phone user.
• Independent voicemail system providers often have better features for the modern user, including virtual voicemail feature, which allows you to listen to your voicemail in any order you want. The fact that the messages can be downloaded as digital audio files in various storage devices is a plus.
• We’re living in an application nation, which means we’re more inclined to download apps that we think are more helpful than the basic features offered to us.

It’s therefore no surprise that some mobile phone operators have simply decided that it’s much easier to just leave it to the independent service providers. Improving their voicemail feature, after all, takes time and money that they aren’t sure they’re willing to spend. And with independent voicemail services continuously improving and evolving, more traditional operators are probably not inclined to compete.

For most users, this may be a good thing – we really can’t expect to stick with sub-par VM functionality just because it comes with the original service. But the downside to this is that you will have to depend on TWO separate entities for your overall phone experience.

So what do you think – should you be happy that mobile service providers are throwing in the towel, or should we expect them to improve their voicemail service?